How do I calculate shipping costs? For your convenience we calculated UPS Ground shipping rates to your state from our location in Columbia, Missouri so you can easily find your appropriate shipping cost. Please visit our Shipping Details page for complete details.
Can you ship internationally? For international orders please contact us to make personalized arrangements.
Do you offer replacement parts? Yes. Best Drying Rack is fully repairable. Simply contact us and we will help determine the appropriate part and send you a replacement.
If I’m ordering as a gift, will you ship to a secondary location? Yes. During the checkout process you can enter both a ‘billing address’ and a ‘shipping address’. Those two addresses do not need to be the same location. Simply enter the address for the gift’s recipient into the ‘shipping address’ fields.
Do you offer discounts for bulk orders? We make personalized arrangements for each inquiry. We do not maintain a formalized distributor or bulk order pricing plan, but we are always willing to learn about your needs and develop a solution whenever possible. Please contact us if you would like to discuss your inquiry.
Do you sell in any stores in my area? We don’t have a formal dealership network. In select cases we do sell to small vendors who operate at local farmers market or boutique stores, but unfortunately we don’t currently maintain a listing of these locations. While we always encourage our customers to support local businesses whenever possible, please consider making your purchase directly through our website. We have a 100% Satisfaction Guarantee, so you are welcome to return the product if it does not meet your expectations.
Can I use your rack outdoors as well? The Best Drying Rack is stable and durable enough to work outside perfectly. The maple hardwood and zinc-coated steel parts are designed to offer a degree of weather resistance. Obviously extreme weather conditions may result in damage or tipping, but we trust that you won’t be air drying your clothing in those situations. We do NOT recommend that you leave your rack outdoors when not in use or when rain is expected.
How much weight can your rack hold? We can’t give you an exact weight because it depends on how clothing items are hung on the rack. We feel comfortable hanging several pairs of damp blue jeans, coats, sweaters, or bedding. But we are always conscientious when loading the rack to avoid straining it unnecessarily. If this answer isn’t sufficient and you have a question about your specific needs, please contact us and we’ll do our best to answer your question. Visit our Pictures page to see the Best Drying Rack in use.
Does your rack require any maintenance? There are very few points on the rack that will suffer from significant wear and tear under normal usage. Our clothes drying rack is designed to last you for several decades, so periodically you may want to wipe it down and apply Tung oil on the Maple hardwood pieces. None of the metal elements should require lubrication. Contact us if you have specific questions about your rack.
How can I learn more about air drying clothing (or herbs or flowers)? The sources online or in your local bookstore are always changing, but we try to maintain a good selection of resources in our Learning Center
I saw a rack similar to yours in an antique store, how long have you been in business? What you saw was one of the same time-tested historical designs that inspired us to design our first rack in 2008. You can learn more about the history of this design on our history page. If you have a picture of the rack that you saw we would love it if you would share it with us and tell us the story.